Return Policy
Thank you for shopping with rjbookshop.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we are here to help.
Returns
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Once the return product is received it will be inspected and the return will be approved within 2 days
To initiate a return, please follow these steps:
- Contact our customer support team at [email protected] to raise a return request.
- Clearly mention the Order ID and contact details.
- Our team will contact you as soon as possible.
Please note that customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged product).
Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Non-Refundable Items
Please note that the following items are non-refundable:
- Downloadable or digital products.
- Items that have been personalized or customized.
- Items marked as “Final Sale” or “Non-Returnable.”
Contact Us
If you have any questions or concerns about our return and refund policy, please feel free to contact us at [email protected].
Changes to this Policy
We reserve the right to update or modify our return and refund policy at any time. Any changes will be posted on this page with a revised effective date.
By shopping on rjbookshop.com, you agree to abide by this return and refund policy.