Terms & Conditions
Welcome to RJ Book Shop !! These terms and conditions govern your use of our website (the “Site”) and the purchase of products from RJ Book Shop. By accessing our Site and purchasing products, you agree to abide by these terms and conditions.
1. Products and Orders
1.1 Product Descriptions: We strive to provide accurate descriptions and images of our UPSC books and notes.
1.2 Order Acceptance: Your order constitutes an offer to us to buy the products. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase. In such cases, we will notify you using the contact information provided at the time of order.
1.3 Change Product: In the event that a customer wishes to return a product due to a change of mind, the customer will be responsible for covering the courier charges for both the original delivery and the return shipment.
2. Pricing and Payment
2.1 Pricing: All prices for products listed on our Site are in Indian Rupees (INR) unless otherwise stated. Prices are inclusive of applicable taxes.
2.2 Payment Methods: We accept payment through credit/debit cards, net banking, UPI, etc.. Otherwise you can opt for “Cash On Delivery” method where you have to pay product’s charges on delivery, before that you have to pay “Order confirmation Charges” of ?99.
2.3 Order Confirmation Charge: For all of your COD orders you have to pay one charge of ?99 where we provide you one agent to assist you from your product selection to your product get delivered. For your kind information this additional charge is non-refundable.
3. Shipping and Delivery
3.1 Shipping Policy: We aim to process and ship orders promptly. Delivery times may vary depending on the shipping location and other factors beyond our control.
3.2 Delivery: Risk of loss and title for products purchased from RJ Book Shop pass to you upon delivery of the items to the carrier. We are not responsible for any delays in delivery caused by the carrier.
4. Returns and Refunds
4.1 Return Policy: Products may be returned within 10 days of delivery for a refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
4.2 Refund Process: Refunds will be processed within 5 to 7 days upon receipt and inspection of the returned product. Refunds will be issued to the original method of payment used during the purchase.
5. Intellectual Property
5.1 Ownership: All content on RJ Book Shop, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is not the property of RJ Book Shop.
6. Privacy Policy
6.1 Data Collection: We collect and process personal information in accordance with our Privacy Policy. By using our Site and purchasing products, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
7. Limitation of Liability
7.1 Disclaimer: To the fullest extent permitted by law, RJ Book Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the products; (b) any conduct or content of any third party on the Site.
8. Governing Law and Dispute Resolution
8.1 Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India.
8.2 Dispute Resolution: Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in India.
9. Amendments
9.1 Changes: We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
10. Contact Information
10.1 For any questions about these terms and conditions, please contact us at [email protected].